Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
52.8K views5 months ago
YouTubeThe Cyber Mentor
Help Desk Call Handling Guide and Procedure Template
8:24
Help Desk Call Handling Guide and Procedure Template
58.7K viewsFeb 8, 2020
YouTubecobuman
Help Desk and Customer Service Call Handling Procedures
6:06
Help Desk and Customer Service Call Handling Procedures
16K viewsApr 14, 2018
YouTubecobuman
Zendesk 101: How to use Zendesk for customer support
16:13
Zendesk 101: How to use Zendesk for customer support
49.3K viewsApr 15, 2025
YouTubeZendesk
Helpdesk training free (Active Directory, Office 365, Duo)
30:15
Helpdesk training free (Active Directory, Office 365, Duo)
9.4K viewsDec 9, 2024
YouTubeKevtech IT Support
ServiceNow Incident Management, Service Desk/Help Desk Ticketing System, mini Crash Course
25:59
ServiceNow Incident Management, Service Desk/Help Desk Ticketing System, mini Crash Course
164K viewsJul 9, 2022
YouTubecobuman
Soft Skills - How to Handle a Helpdesk Call
3:16
Soft Skills - How to Handle a Helpdesk Call
158.5K viewsMay 14, 2011
YouTubelookatmygrlyfont
51:55
Required ServiceNow Knowledge to Work in IT, Help Desk Incident Management Free Training Course
14.7K viewsApr 20, 2025
YouTubecobuman
8:14
Efficient Customer Service with Helpdesk Workspace | 2026 HubSpot Tutorial English
2.4K viewsDec 20, 2024
YouTubeHubSpot Experten von WPWA Digital (DE & EN)
1:49:02
Active Directory Training For Entry Level Help Desk
973.5K viewsNov 10, 2019
YouTubeJobskillshare Skills-Based Platform
5:56
The 5 Levels of Help Desk Support (And Why You Need Them)
7.9K viewsJul 18, 2022
YouTubeInvGate
3:42
10 IT Help Desk Best Practices for MSPs and IT Teams
198 views8 months ago
YouTubeConnectWise
8:54
CALL CENTER TRAINING WITH REAL CALLS
34.5K views8 months ago
YouTubeHamza Awan
49:56
ServiceNow Incident Management Free Course for Help Desk Analysts. Get your experience.👨🏻‍💻👨🏽‍💻👩‍💻
36.5K viewsJun 2, 2024
YouTubecobuman
8:44
Effective Customer Service Scenarios for Call Center Training | BPO Industry
12.5K viewsSep 12, 2023
YouTubeSingle Step English
6:31
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
239.7K viewsApr 8, 2013
YouTubeDon Crawley, Author of The Compassionate G…
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
89.7K viewsDec 8, 2012
YouTubesoundtraining.net
8:19
How to Use Talkdesk | Step-by-Step Guide for Customer Support Teams (2026)
791 viewsFeb 18, 2025
YouTubeHow to Simple
7:03
Don't Waste Years in Help Desk | Switch to IAM Now
7.1K views2 months ago
YouTubePein
9:06
Telephone & Desk Etiquette Training
290.1K viewsJan 13, 2012
YouTubeShaundi Tolman
2:10
Customer Service Training 101 - World Class Proactive Customer Service Skills for Employees
3.1K viewsOct 21, 2024
YouTubeServiceSkills Customer Service Training
11:42
Call Center Training With Live Calls | Closing Sales
6.7K views7 months ago
YouTubeHamza Awan
40:52
How to Start an IT Help Desk Career at 40 with No Experience
6.2K views8 months ago
YouTubeIT Edge Network
38:10
Help Desk AI: How AI is Transforming Help Desk Support
133 views6 months ago
YouTubeCrow Canyon Software
5:52
De-escalation Skills Training for Employees | Dr. Jeremy Pollack
111.4K viewsSep 8, 2023
YouTubeDr. Jeremy Pollack - Pollack Peacebuilding Sys…
6:04
Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers
215K viewsJan 3, 2024
YouTubeSingle Step English
25:58
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
335.2K viewsMar 22, 2022
YouTubeSkillsBuild Security
13:42
7 Best Helpdesk Software & Ticketing Systems for 2025 (Ranked by Best Use Cases)
10.4K viewsNov 13, 2024
YouTubeBusiness Solution
4:51
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AGENT
47.6K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
5:30
Master Professional Phone Calls | Customer Service & Sales Training
1.4K viewsFeb 13, 2025
YouTubeBusiness Training Media
See more