A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

According to Starbucks' new code of conduct, nonpaying customers will no longer be able to use the coffee shop's restrooms.

Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

"Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms," Starbucks said.

Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or ...

The union that represents more than 11,000 Starbucks baristas is responding to the coffee chain’s controversial new code of conduct, which includes a reversal on its open-door policy that ...

By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.' ...

The new rules reverse an open-door policy put in place in 2018, after two black men were arrested at a Philadelphia Starbucks ...

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men ...