A car rental customer says he was banned for “one little mistake” — but the real reason was much more serious. Consumer ...

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips ...

Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really going on?

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...

Expert tips from consumer advocate Michelle Couch-Friedman: How to spot and avoid summer travel scams before one wrecks your trip and wallet.

An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and can Consumer Rescue help?

Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. Can Consumer Rescue help?

Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in the process.