As the global automation and AI integration lead, Estelle brings over 20 years of experience in managing and developing systems and processes for a diverse array of clients and brands. Specializing in ...

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CX leaders are propelling their organizations forward into an era of AI-driven customer engagement. By leveraging an interaction-centric platform with advanced capabilities, brands can quickly evolve ...

With the start of football season and a new school year, Amazon is bringing its Just Walk Out AI-powered shopping technology to about two dozen new locations at NFL stadiums and U.S. college campuses.