The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

Octopus Energy will pay customers an average of £43 each after it agreed to fork out £1.483 million in redress and ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

Octopus Energy founder Greg Jackson accuses opponents of "gaslighting" in a fierce lobbying battle over the UK's power market ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...