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Waterford West resident Warren Bloomfield said he felt the extra charges unfairly targeted pensioners and those living on fixed incomes. “If not illegal, it is definitely unethical and unfair, ...

There are hundreds of prepaid phone plans, but they all borrow from the same few mobile networks. Here’s what you need to know when shopping for cell service in the US. All products featured on WIRED ...

NEW YORK, Oct. 11, 2025 /PRNewswire/ -- Expert Consumers has identified NOW by Xfinity as a top prepaid mobile plan and internet plan in 2025, recognizing the brand's offering as a leading solution ...

The controversy has centred on a series of cascading failures involving both Optus, the communications watchdog and the communications department itself on September 18 and the subsequent days.

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

Gift 5 articles to anyone you choose each month when you subscribe. In today’s news, Glencore paid below Australia’s corporate tax rate last year, Optus reveals it sent Triple Zero outage emails to ...

The Australian Communications and Media Authority (ACMA) head Nerida O’Loughlin said the regulator was first alerted of an outage impacting 10 calls and that it had been resolved about 2.40pm on ...

Companies had been told "a number of times" the email address was not to be used for notifications, a departmental staffer said. Optus is facing continued scrutiny from the government in a Senate ...

In March 2024, a review into a November 2023 national Optus outage passed 18 recommendations onto the federal government, aimed at addressing structural issues within the broader telecommunications ...

SYDNEY (Reuters) -Australian Prime Minister Anthony Albanese said he had raised the recent deadly outage of Singtel-owned Optus's emergency call number with his Singaporean counterpart, Lawrence Wong, ...

Optus' emails also underplayed the severity of the 18 September outage, parliament heard One of Australia's biggest telecommunication companies sent emails about a deadly outage to the wrong email ...