A poll has found 27 per cent of Optus' 10.7 million customers have considered leaving the network over how it handled the ...

PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) is conducting a public inquiry on new mandatory standards for prepaid users. According to MCMC, the public inquiry on the ...

Waterford West resident Warren Bloomfield said he felt the extra charges unfairly targeted pensioners and those living on fixed incomes. “If not illegal, it is definitely unethical and unfair, ...

The controversy has centred on a series of cascading failures involving both Optus, the communications watchdog and the communications department itself on September 18 and the subsequent days.

A few times a year, Senate estimates gives the public an opportunity to have an extended question time and interrogation of government agencies and ministers, which leads to all sorts of shouting, ...

A Senate estimates hearing revealed that Optus sent two emails about its triple-zero outage to the wrong email address. Optus sent two emails about its triple-zero outage to the wrong government ...

Gift 5 articles to anyone you choose each month when you subscribe. Government officials say they missed the first warning signs of a fatal Triple Zero outage last month because Optus sent two emails ...

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

Ms Wells has faced a barrage of questions over what she knew about the outage, which was linked to the deaths of three people, during Question Time this week, with the Coalition accusing the ...

The Australian Communications and Media Authority (ACMA) head Nerida O’Loughlin said the regulator was first alerted of an outage impacting 10 calls and that it had been resolved about 2.40pm on ...

Optus admitted it emailed the wrong government address about its triple-zero outage, sparking Coalition outrage and more heat on CEO Stephen Rue. Stephen Rue arrives after being hauled into Parliament ...