For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

Add articles to your saved list and come back to them any time. Optus sent two emails to an incorrect address at the Department of Communications, alerting it of the Triple Zero outage on September 18 ...

The federal government only learned about Optus' deadly triple-zero outage the day after it happened because the telecommunications provider sent a notification email to the wrong address. Optus was ...

The Australian Communications and Media Authority (ACMA) head Nerida O’Loughlin said the regulator was first alerted of an outage impacting 10 calls and that it had been resolved about 2.40pm on ...

Optus sent emails notifying the federal communications department about a deadly triple-zero outage to the wrong email address, leaving authorities in the dark for more than a day. The telco's ...

Optus sent government notice of its deadly triple-0 outage to the wrong email address. Picture: NewsWire / Nikki Short The communications regulator and Department of Communications have given ...

SYDNEY (Reuters) -Australian Prime Minister Anthony Albanese said he had raised the recent deadly outage of Singtel-owned Optus's emergency call number with his Singaporean counterpart, Lawrence Wong, ...

How can Optus regain trust with Australian customers? The answer is with humility, radical transparency and decency in practice, according to industry professionals. Optus is once again at the ...

SINGAPORE – Amid widespread concern over a September emergency hotline outage at Optus that has been linked to three fatalities, Singtel has expressed its commitment to tackling the underlying ...

Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods in September. Those outages resulted in hundreds of emergency calls ...