I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

"Our 1-800 help desk is a lifeline for small businesses," said Tom Hermstad, CEO of HD Tech. "Whether you're a Costa Mesa contractor or an Anaheim startup, we cut IT costs by 31% while ensuring ...

A Kentucky-based nonprofit that helps veterans in crisis is getting a major boost to expand its reach across the country.

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Gaynell Acklin, 72, was headed to her sister's house when traffic suddenly stopped around the 4700 block of Montview Drive.

Business leaders from across the West of England are being invited to put themselves forward to join a new business board aiming to help shape the future of the region’s economy. The board, announced ...

Acting Assistant Attorney General Matthew R. Galeotti speaks during a press conference at the U.S. Attorney’s Office on August 25, 2025. A London teenager is facing a maximum 95 years in prison for ...

As a Department of Social Services call center continues to struggle with wait times, some are worried the problem will get worse thanks to changes under the Big Beautiful Bill. They’re worried those ...

'It can’t get much worse than it is now,' says Wayne Long, secretary of state responsible for the CRA You can save this article by registering for free here. Or sign-in if you have an account. Despite ...

A 4-year-old boy was bitten by a copperhead snake while playing at New Beginnings Child Enrichment Center in North Carolina According to the day care center, the child was "quickly" taken to the ...