PowerSchool is notifying people impacted by the recent cybersecurity incident and is offering two years of free identity ...

After that incident, the center created a four-tiered plan to have backup scenarios in place for people to still be able to reach a dispatcher. Now, they’re trying to add a fifth tier, which lies in ...

In San Francisco, an approach that gifts cellphones to homeless people – with someone on the other end – helps to forge human ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

Redefining Linguistic Communication with Unmatched Security and ReliabilityBountiful, Utah--(Newsfile Corp. - January 30, 2025) - OneMeta Inc.

OneMeta Inc. (OTCQB: ONEI) ( the leader in AI-driven multilingual communication solutions, is partnering with CCI Network Services ...

Charter Communications, which provides cable, internet and other telecommunications services through the Spectrum brand, plans to close its Akron residential inbound sales call center and lay off 259 ...

Discover why active strategies in REITs can outperform passive investors, and see what top REIT investors are buying today.

CivicReach.ai is on a mission to better connect governments and the people they serve using artificial intelligence.

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

American Tower's much of the outperformance is linked to the growing 5G buildouts. Read why we are upgrading the AMT stock to ...