A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

The coffee chain's policy change for bathroom privileges has left Americans confused and divided over who gets to go and when ...

Starbucks said its new code of conduct matched those of other big retailers. The Associated Press reached out to several ...

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

Stopping by a local coffee shop to hang out with friends or to quickly use the bathroom is not as simple anymore. A purchase ...

The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging ...

Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.

Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...