Join the Manchester Evening News WhatsApp group HERE Octopus Energy is also paying out £1.5 million to customers in refunds and compensation after it failed to give out bills quickly enough, Ofgem has ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Under pressure to make amends, Octopus agreed to refund £231,000 in leftover credit from these closed accounts and shell out ...

Tower fans use 0.0565 kWh on average, costing around 1.45p per hour to run. If left on for 24 hours, this would add around 34 ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

The first price cap cut for a year came into effect on July 1, although households are being warned not to expect to see the ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...

"As NESO's report sets out, in Great Britain we have one of the most reliable networks in the world, and events of this nature are rare. "N. . .

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Energy regulator Ofgem found that over 34,000 prepayment meter customers did not receive their final bills within the ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.