WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

Meta CEO Mark Zuckerberg has reorganized the company's artificial intelligence efforts under a new division called Meta ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

WhatsApp has become a battleground for AI chatbots like ChatGPT and Perplexity, challenging Meta AI.

Meta is testing proactive AI chatbots that can message users first on WhatsApp, Messenger, and Instagram. These bots remember ...

Meta Platforms (NASDAQ:META) rolls out unified Ads Manager and teases Business AI for WhatsApp Business as it seeks to deepen ...

Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to ...

WhatsApp’s new features come amid a broader push to become the go-to platform for businesses to expand their customer base ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

WhatsApp's latest feature helps users catch up on long conversations, but Meta AI has a unique way of processing that data.

Behind on the group chat? Meta AI will access your texts to fill you in on the highlights. Here's how to turn it on (or keep ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...