Carnival's brand ambassador, John Heald, addresses a rude guest's expectation for refunds during hurricane season.

Carnival Cruise Line confirmed that three additional ships have had their itineraries changed due to the impacts of Hurricane Erin. According to the company’s Brand Ambassador John Heald, the Carnival ...

Half the Carnival Cruise Line fleet is now serving Coca-Cola products, but when will the beverages switch on other ships?

Carnival Cruise Line adjusted the itineraries of two additional ships due to the impact of Hurricane Erin in the Caribbean.

With Carnival Vacation Protection trip cancellation, you can get a full refund if you need to cancel for common reasons like ...

To many cruisers, 5:30 or 6 p.m. is the ideal time to eat dinner on a Carnival cruise because of the evening entertainment ...

Carnival Cruise Line refutes unruly accusations originally appeared on TravelHost. Maintaining a family cruise line image is ...

TravelHost. Carnival Cruise Line passengers are passionate about many aspects of the cruise experience, but dining topics ...

Carnival Cruise Line Brand Ambassador John Heald has become a massive star. He probably does not think of himself as an influencer, but he clearly is. Heald may not post a lot of racy pictures of ...

Seeing your cruise ship sail away without you has to be one of the worst, gut-wrenching feelings you can have, especially ...

One of the most popular cruise companies in the world, Carnival Cruise Line is a household name and regularly gets attention from fans online who follow its brand ambassador, John Heald. Heald's ...

Sep. 28—John Heald serves as the public face of Carnival Corporation's namesake cruise brand. He spends most of his days answering hundreds of questions from passengers. Heald has hundreds of ...