Luby is an award-winning marketing leader with over two decades’ experience including Optus, Google, and Goodby Silverstein & ...

Telstra is targeting business and government customers with a new ad campaign, as rival Optus stays quiet in the aftermath of ...

The Travel Alliance, a coalition of leading mobile operators across Asia-Pacific including Singtel, AIS, Taiwan Mobile, GOMO Philippines, KDDI, Telkomsel, Optus and HKT, has launched WanderJoy, touted ...

Travel eSIMs can not only help you avoid expensive roaming packages; they can also now apparently get you into airport ...

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

Optus sent government notice of its deadly triple-0 outage to the wrong email address. Picture: NewsWire / Nikki Short The communications regulator and Department of Communications have given ...

Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods in September. Those outages resulted in hundreds of emergency calls ...

Add articles to your saved list and come back to them any time. Optus sent two emails to an incorrect address at the Department of Communications, alerting it of the Triple Zero outage on September 18 ...

How can Optus regain trust with Australian customers? The answer is with humility, radical transparency and decency in practice, according to industry professionals. Optus is once again at the ...

Add articles to your saved list and come back to them any time. It had already been a tough fortnight for Optus and its owner, Singtel. The disaster that was the failure of the Triple Zero network ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Optus sent the first notifications of its Triple Zero outage to a recently-retired and unmonitored government email address, where they went unnoticed for over 24 hours. The government had previously ...