Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods in September. Those outages resulted in hundreds of emergency calls ...

Optus sent government notice of its deadly triple-0 outage to the wrong email address. Picture: NewsWire / Nikki Short The communications regulator and Department of Communications have given ...

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

SINGAPORE – Amid widespread concern over a September emergency hotline outage at Optus that has been linked to three fatalities, Singtel has expressed its commitment to tackling the underlying ...

The Australian Communications and Media Authority (ACMA) head Nerida O’Loughlin said the regulator was first alerted of an outage impacting 10 calls and that it had been resolved about 2.40pm on ...

How can Optus regain trust with Australian customers? The answer is with humility, radical transparency and decency in practice, according to industry professionals. Optus is once again at the ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Optus sent emails notifying the federal communications department about a deadly triple-zero outage to the wrong email address, leaving authorities in the dark for more than a day. The telco's ...

SYDNEY (Reuters) -Australian Prime Minister Anthony Albanese said he had raised the recent deadly outage of Singtel-owned Optus's emergency call number with his Singaporean counterpart, Lawrence Wong, ...

Former executives of embattled telecommunications giant Optus say the company’s owner Singtel spent billions of dollars building market share in Australia and competing with Telstra, while shaving ...

Add articles to your saved list and come back to them any time. Optus sent two emails to an incorrect address at the Department of Communications, alerting it of the Triple Zero outage on September 18 ...