The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

JetBlue (NASDAQ: JBLU) today proudly announced it has been ranked the top airline for first/business class customer satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study. The ...

Between rising fuel costs, labor shortages, technological disruptions, and softer demand, the airline industry is facing a ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Airline passengers have spoken, and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season.