Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on ...

JetBlue, Delta and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

NEW YORK--(BUSINESS WIRE)--JetBlue (NASDAQ: JBLU) today proudly announced it has been ranked the top airline for first/business class customer satisfaction in the J.D. Power 2025 North America ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

According to J.D. Power’s North American airlines customer satisfaction ... the top spot for economy passenger satisfaction, besting second place JetBlue and third place Delta.