Update - 05/09 16:00 ET: Hertz’s Customer Care team reached out to Mr. Lee to apologize and refunded this erroneous charge. All it took was some public flogging for justice to be served ...

The car was disabled for about a week. The woman looked for the number to Hertz’s customer service department online, found one that looked legit, and called it. She didn’t know this at the ...

Fake Number, Real Consequences According to local media outlet Cleveland, the woman attempted to call Hertz customer support but unknowingly dialed a fake number she found online. The person on ...