I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

"Our 1-800 help desk is a lifeline for small businesses," said Tom Hermstad, CEO of HD Tech. "Whether you're a Costa Mesa contractor or an Anaheim startup, we cut IT costs by 31% while ensuring ...

A Kentucky-based nonprofit that helps veterans in crisis is getting a major boost to expand its reach across the country.

Sentillian, an innovator in AI-driven call center solutions, announced a strategic partnership with Hogan Technology, a provider of communication technology and services, to expand beyond the legal ...

Gaynell Acklin, 72, was headed to her sister's house when traffic suddenly stopped around the 4700 block of Montview Drive.

A rise in gas and electricity prices has prompted energy suppliers to call for "enduring" targeted support for those in financial difficulty. Energy costs are up 2% from Wednesday for millions of ...

Hikers on a trail near Yosemite “hunkered down behind rocks and trees” as bullets whizzed by in an incident blamed on careless target shooters, the Mono County sheriff’s office said. Emergency calls ...

"You couldn't help but love her," Aaliyah Martin's aunt tells PEOPLE Courtesy of the Martin family Aaliyah Martin, an 18-year-old wrestler, had just started college when she was killed in a crash in ...

Estimated Purchase Price of US$119 Million Includes Approximately US$67 Million for Working Capital and US$52 Million for PP&E Complementary Geographic Fit - Six Locations in the US South and One ...

(NewsNation) — Jesse Farber’s family and friends should be celebrating his 40th birthday. Instead, they are still reliving a frantic phone call from August of 2015 before he disappeared. Farber’s ...

Acting Assistant Attorney General Matthew R. Galeotti speaks during a press conference at the U.S. Attorney’s Office on August 25, 2025. A London teenager is facing a maximum 95 years in prison for ...