When Humana Military switched its claims processor from Wisconsin Physicians Service to PGBA on Jan. 1, 2025, the transition was supposed to be seamless. It was not. Changes affecting Tricare home ...
As a provider, I have been on hold for 1 hour, 23 minutes and 47 seconds. I have been transferred 3 times. I selected "claims" on the automated line, it sent me to the wrong person. That person said ...
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