By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

Ever wondered what the future of customer loyalty looks like? Find out here. No word on next week's lotto numbers, however.

ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

Insurance has always been about helping people survive the unexpected and that survival has never been more vital and complex ...

As prices rise and AI tools shape product discovery, consumers increasingly trust what they can verify — rich information, ...

Shopify reports that subscription models thrive by enhancing convenience and personalization, fostering customer loyalty, and adapting to consumer needs.

When shoppers spend more cautiously, flexible payment options offer a critical edge at checkout. However, the benefits of a modern payments infrastructure extend far beyond one season, allowing you to ...

Many online retailers are tightening their return policies after years of making it as convenient as possible for customers ...

Iberia has confirmed that a cyberattack has compromised the personal data of thousands of customers, marking one of the most ...

New training offerings and SMS feedback capabilities mark the company's biggest modernization push in a decade, launching ...

Ignite Attachments debuts Ignite Insiders, a free loyalty program offering stackable discounts, exclusive deals, early ...

From digital subscriptions to insurance and government services, seamless, secure and flexible payment journeys are proving ...