These are the tools T-Mobile, Verizon, AT&T and Sprint offer to their customers. Your cell phone provider can help protect you from robocalls. $3,500 iPhone possible?

The new tool, STIR/SHAKEN, will help stamp out call spoofing, but experts expect scammers to adapt. IE 11 is not supported. For an optimal experience visit our site on another browser.

Phone companies will have greater authority to block unwanted calls from reaching customers as regulators adopted new rules to combat automated messages known as robocalls.

Phone companies will have greater authority to block unwanted calls from reaching customers, since regulators adopted new rules to combat automated messages known as robocalls.

New Tools for Customer Call Center Management. News. Jun 1, 2006 16 mins. IT Leadership.

In the words of James Mitchell, senior vice president and CTO of Davox: “The scripting tools will evolve into the call flow component of the CRM process.” And Bob Vilsoet, director of systems ...