Generative AI (GenAI) uses machine learning to create content—emails, presentations, code and more. It’s evolving fast and ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Chairing a board of directors meeting here, he stressed that embracing modern digital tools and technologies not only ensures transparency in financial transactions but also helps eliminate corruption ...

A leaked Audio Visualizer tool for Call of Duty could turn gameplay into Fortnite-style showpiece, sparking heated debate.

Outbound call centers have always played a big role in reaching new customers. These centers are used to contact leads, follow up with prospects, and promote se ...

OS 26 includes a new FaceTime safety feature designed to prevent nudity without consent, here are the details.

Telemarketers, scammers and robocalls persist in the face of third-party applications like Truecaller, efforts by device ...

A few new code references in the ChatGPT web app and Android point to an Operator-like tool in GPT's chain of thoughts.

THE NEW iPhone ‘nudity-spotting’ feature freezes video calls if someone strips off. The new technology is one of the biggest ...

PRESIDENT Samia Suluhu Hassan has called on religious leaders and believers to fully embrace Information and Communication ...

I saw an interesting scene in “Little Women” (2022), a South Korean serial TV drama, showing a woman released from a ...

I was on a call with my financial advisor recently discussing estate planning when they dropped a comment that stopped me ...