TwistedSifter on MSN

Call Center Employee Only Has Part Of Her Vacation Time Approved, So She Talks To Her Manager And Finds A Way To Take Even More Time Off

The post Call Center Employee Only Has Part Of Her Vacation Time Approved, So She Talks To Her Manager And Finds A Way To ...
TMCnet

Beyond Supervision: How Call Center Leadership Transforms Agents into CX Champions

Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and ...

Asking Eric: This is the secret phrase to use if you can’t understand a help center rep

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Meet the AI chatbots replacing India's call-center workers

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...
datacenterfrontier.com

Hyperion and Alice & Bob Call on HPC Centers to Prepare Now for Early Fault-Tolerant Quantum Computing

Quantum computing is no longer a distant dream—it's arriving at HPC centers and hyperscale data centers faster than many expected. A new report from Hyperion Research and Alice & Bob calls on ...