FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
We compare the long-standing crowd favorite, the Capital One Venture Rewards card, to its flashier sibling, the Capital One Venture X.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
The Capital One Venture X Rewards Credit Card shook up the premium rewards credit card market when it launched in November 2021, giving legacy cards like The Platinum Card® from American Express and the Chase Sapphire Reserve® a run for their money.
Thousands of Capital One users are still reporting issues of the financial corporation being down, impacting direct deposit and other services.
According to Capital One, the disruption began on Wednesday and is due to a technical issue with one of its service providers. The outage has impacted the processing of some deposits, payments and transfers. Customers began reporting deposit-related issues -related issues on Thursday, according to Down Detector.
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.
The information for the following product(s) has been collected independently by Business Insider: Capital One Venture X Business Card†, Capital One Spark Cash Select†, Capital One Spark Miles ...
A service disruption continues to hamper customers of Capital One, with some frustrated that they are unable to see their deposits
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