As more telecom customers manage their accounts digitally, mobile apps and websites have become the primary way to pay bills, check usage and make service changes. To better capture the digital ...

Overall satisfaction with original equipment tires among battery electric vehicles (BEVs), internal combustion engine (ICE) vehicles and plug-in hybrid electric vehicles (PHEVs) continues to converge, ...

Buy Now Pay Later (BNPL) adoption continues to grow rapidly, with 37% of consumers in the United States making a purchase ...

As digital-native Gen Y[1] starts to enter its peak earning years and Gen Z starts to contemplate longer-term savings, client perceptions of what makes a truly stand-out investor experience are ...

Against a backdrop of widespread premium increases, high deductibles and rising out-of-pocket expenses, property insurers in the United States have managed to improve customer satisfaction. According ...

U.S. households paid an average of $412 per month for electric, gas, and water utilities in 2025—up 7% from last year. JD Power’s latest quarterly analysis reveals how rising electric and gas bills ...

Even with manufacturers introducing new styling, technology features and ride enhancements, overall owner satisfaction with two-wheelers in India decreases by 1 point (on a 1,000-point scale) to 859 ...

1 in 5 Americans can’t afford heating bills this winter, blindsided by painfully high costs. How to deal with the soaring utility prices ...

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The JD Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners. Note: JD Power ratings reflect our best available data, updated each ...