Ensono's Scott Grossman and Jim Piazza describe governing AI spend in a market where Microsoft reports in credits, Snowflake reports in credits, and no cross-industry standard forces them to stop.

DX has published its third quarterly report on AI's impact on engineering. This one required rebuilding the methodology from ...

If agents can automate an organization's routine tasks and processes, why bother to outsource them to an old-style third ...

Jon's left his keyboard and ventured off on something called a 'vacation'. Apparently he'll be back, but until then I'm ...

Celonis’ Kerry Brown has a long history in change management across numerous organizations. We discuss what’s different with AI, compared to previous technology waves, and what’s ultimately the same.

Increasingly the best solution can be a multi-platform solution. For example, if a client has a high-volume environment with ...

AI and gender discrimination are already manifesting themselves in women's lives today, despite it only being early on in ...

The tension between local deployments and global scale can land you in a quagmire of technical debt. Essity's CX ...

The UK charity has big plans for digital transformation and a Boomi integration platform sits at the heart of this strategy.

Value skepticism has crept in around AI investment, but the Salesforce agentic glass remains defiantly half-full and getting ...

War, what is it good for? Well, making a lot of money for a lot of hi-tech firms. And given the current macro-political instabilities around the world, there's a lot of opportunity to step up to ...

Cultural alignment to the need for fairness and negotiation in emerging economies is driving growth for this CTO ...