Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this ...

Startup Zendesk Sets An Example For The Tech Industry And Appoints Three Women To Its Board Before IPO By Julie Bort Feb 5, 2014, 2:31 PM PT Caryn Marooney, VP of Facebook PR Facebook ...

At Zendesk, where we shifted to an entirely remote work environment practically overnight, we understood that many employees were about to face intensified emotions of stress, sadness, and ...

Speaking to Zendesk's 17,000 customers from 136 countries, the company is launching a new tool to help internal support teams, such as IT and H,R enhance employee service with agentic AI.

Zendesk said hacker accessed data of 10,000 users, including passwords, emails, names, and phone numbers.

Zendesk is committed to measuring and reducing the environmental impact of our AI products, and as we do so, we will continue to share our learnings with our communities and customers.

Does the spurned $17 billion offer from earlier this year appear more attractive in light of the current downturn? Sure, but enough to put Zendesk's decision to decline in doubt? Let’s find out.

It’s been tough times for Zendesk, which has been fending off Jana since the end of last year, when the activist investor began to send the company, which focuses on help desk and ticketing ...

See how the two leading customer relationship management (CRM) systems stack up with our head-to-head Zendesk vs Salesforce comparison.