Resolve acquires Espressive to enhance its AI agents, RITA and Jarvis, reinforcing leadership in agentic automation and enterprise-grade orchestration. CAMPBELL, CA ...

Being a proactive leader means building trust among team members and providing autonomy over projects; let them do what they excel at. Agility is championed in today’s business environment. Reactive ...

AI is evolving from reactive tools into proactive, autonomous systems. Agentic AI represents this leap—enabling AI agents to reason, plan, and execute tasks independently. These systems go beyond ...

Crafting exceptional customer service experiences is a challenge for brands today. The unfortunate truth is that customers remember negative experiences much longer than positive ones. And customers ...

With Adtran’s Mosaic One Clarity, built on its REAL AI platform, ACE Fiber is transforming operations to prevent issues and reduce costs Early results show up to 75% fewer tickets in the first month, ...

There are many different leadership styles and approaches to management that are viable. Some managers like to be direct and hands-on, while others prefer to give employees more autonomy and space.

In the modern workplace, where stress levels are soaring and mental health disorders are increasingly prevalent, the traditional employee assistance program (EAP) model is often insufficient.

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

Customers today are accustomed to highly personalized, seamless brand experiences. Waiting until something goes wrong is no longer an option in customer experience (CX). That's why forward-thinking ...

Mississippi provider’s fiber expansion increased operational complexity, driving the need for quicker troubleshooting and fewer site visits With Adtran’s Mosaic One Clarity, built on its REAL AI ...

Adtran today announced that ACE Fiber, the broadband subsidiary of Mississippi’s ACE Power, is using its Mosaic One Clarity solution, built on the REAL AI platform, to move from reactive ...