The real challenge for most organizations is operationalizing the data that already exists and making it usable for AI at the ...

ADT confirms a new data breach exposing customer names, phone numbers and addresses. The cybercrime group ShinyHunters claims ...

A dataset attributed to Amtrak appeared on Have I Been Pwned, reportedly exposing customer emails, names, addresses and ...

Over 2 million Amtrak customer records – including home addresses and trip history – are now public. The railroad has stayed ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

In 2024, AT&T faced scrutiny due to two major data breaches that compromised the personal information of millions of customers. The first breach, announced in March, exposed sensitive data such as ...

Plaintiffs allege the banks failed to safeguard names, Social Security numbers and account data after a breach at a vendor ...

Billions are wasted on dashboards and data collection. True journey intelligence comes when leaders turn insights into real-time action. Picture this: You're sitting in a strategy meeting where ...

The New York-based budget airline engaged in "surreptitious use of consumer data" to manipulate ticket prices without the ...

The cosmetics retailer, which counts 41 million customers in its membership data, declined to provide an accurate total ...