A central principle of the marketing field is that companies should be working hard to satisfy customer wants and needs. As such, it is often taken for granted that in the modern day “marketing era” ...

Life in retail is never dull, and unpredictable customers help keep it that way. One crazy customer barged in, turned a normal transaction upside down, and accused the cashier of breaking fake rules.

Sometimes working retail may be boring, but there are definitely crazy times that can be so extreme you wish it were a boring day at work! In today’s story, a retail worker shares a pretty crazy and ...