With Carnival Vacation Protection trip cancellation, you can get a full refund if you need to cancel for common reasons like ...

Half the Carnival Cruise Line fleet is now serving Coca-Cola products, but when will the beverages switch on other ships?

Carnival's brand ambassador, John Heald, addresses a rude guest's expectation for refunds during hurricane season.

Carnival Cruise Line adjusted the itineraries of two additional ships due to the impact of Hurricane Erin in the Caribbean.

To many cruisers, 5:30 or 6 p.m. is the ideal time to eat dinner on a Carnival cruise because of the evening entertainment ...

Carnival Cruise Line refutes unruly accusations originally appeared on TravelHost. Maintaining a family cruise line image is ...

Seeing your cruise ship sail away without you has to be one of the worst, gut-wrenching feelings you can have, especially ...

Through daily polls, Heald puts certain requests up for a vote and sometimes, these polls yield interesting results.

Recent cruise passenger fights on Carnival and other cruise lines have some vacationers wondering if cruises are even safe ...

The ambassador, John Heald, shared his insight about the pharmacies that cruisers can enter at foreign destinations. Specifically, he mentioned the frequent purchases of medicines not typically ...

Sep. 28—John Heald serves as the public face of Carnival Corporation's namesake cruise brand. He spends most of his days answering hundreds of questions from passengers. Heald has hundreds of ...

Carnival Cruise Line Brand Ambassador John Heald is used to putting out fires on his popular Facebook page that’s followed by more than 600,000 cruisers.