At the recent Dreamforce event in San Francisco Salesforce launched their Salesforce1 platform. The initial deliverables focus on mobile, and aim to improve on the earlier ‘Touch’ user ...

Salesforce’s announcement that it intends to acquire Informatica is more than a strategic M&A play. It’s a signal that ...

Customer relationship management (CRM) platform Salesforce’s AI research team has developed a simulation to test AI agents’ ability to perform in business scenarios.

Leading this week’s CX and marketing newsbyte, BlueOcean launches a new API for third party access to analytics, Salesforce Adds to Digital 360 and more.