The Philippines has become the world’s premier hub for outsourcing, long celebrated for its excellence in customer service ...

The core characteristics of AI are scalability, 24/7 operation and data-driven consistency. The goal of an AI investment is to automate repetitive, rule-based tasks, thereby increasing speed, reducing ...

In 2024, global outsourcing contracts reached $41.6 billion, with IT making up 75%. Outsourcing advantages include cost savings, efficiency gains, and access to expertise. Nike exemplifies outsourcing ...

Several conflating factors are making this the optimal time to reconsider your outsourcing strategy, relationships, and ...

Outsourcing can be a strategic way for businesses to save time, reduce costs, and gain access to specialist skills. From ...

If you play a game of word association, “outsourcing” would be on the outs. If you instead take a closer look at the ins and outs, “outsourcing” can offer benefits to executives and employees alike.

Whether you hire internally or outsource functions, it’s necessary to have an experienced partner with the proper skill set ...

The proposed US HIRE Bill could significantly impact India’s IT industry by imposing a 25 per cent tax on outsourcing. Introduced by US Senator Bernie Moreno, the legislation aims to bring jobs back ...

Quarterly earnings results are a good time to check in on a company’s progress, especially compared to its peers in the same ...

Explore which jobs experts say are at risk of being replaced by AI and automation — and which careers remain safe.

Let’s dig into the relative performance of TaskUs (NASDAQ:TASK) and its peers as we unravel the now-completed Q2 business ...