Read our guide to select the best virtual receptionist and answering service for your needs. Virtual receptionists have grown increasingly popular because they can handle a high call volume and answer ...

Google is combining several technologies, including virtual phone numbers, audio transcriptions, automated reporting and analytics, in a new effort to help small business owners better manage their ...

Joanna Swash CEO of Moneypenny is a regular contributor and speaker on customer service excellence. Outsourcing any element of your business can bring enormous strategic benefits, including access to ...