In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

NHS staff have been issued with new guidance on using instant messaging services such as Whatsapp to co-ordinate patient care during emergencies. Medics have already turned to communication channels ...

It has been several years since instant messaging worked its way from teens' rooms to boardrooms. What started as an easy and hip way for youngsters to communicate with their peers has turned into an ...

AOL Chairman Steve Case and crew are stalling the advancements needed for instant messaging to reach its full potential. If AOL doesn't wake up, and fast, by truly opening up interoperability between ...

You've typed it, deleted it and typed it again. You need to let your colleague know there's a problem with a project at work.

Personal embarrassment pales, however, when compared with the ramifications of a business message getting into the wrong hands. E-mail has made it easier to have that happen. Click the mouse and, poof ...

When it comes to using instant messaging as an advertising vehicle, most marketers are missing the boat, according to new research. A report from JupiterResearch revealed that only seven percent of ...

ROCK ISLAND -- From learning about campus life to application questions, current and potential Augustana College students can receive answers right at their computer. The admissions department is ...