As the front line and entry point of customer support at Bloomberg, Bloomberg Customer Service (BCS) representatives have been exposed to all businesses and products at Bloomberg from day one, working ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Walmart is taking a swipe at Best Buy with the rollout of its new Tech Services offering, which includes 24/7 remote support, device repair and setup services, both in stores and in homes. Walmart ...

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, ...

When T-Mobile launched the Un-carrier Revolution in 2013, we set out to remake the entire wireless industry through the lens of our customer-experience obsession. Right away we recognized that legacy ...

Back in August, T-Mobile held the latest iteration of its Uncarrier events. Usually, T-Mobile announces a radical new upgrade or change to the way it operates during these events, and with this latest ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...

A surefire way to become a hero in the eyes of your managers and peers is to enhance your company’s IT infrastructure. But, if you’ve been around long enough, you know that any changes to your ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

Welcome to the Office of Learning Technologies' help page. If you are experiencing issues with an academic technology, please select the technology to be directed to it's technical support information ...