At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

CEO Bill McDermott has his sights set on ServiceNow being the end-to-end platform for digital transformation. At ServiceNow’s Knowledge user event, he laid out a vision that puts the ServiceNow ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...

Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and ...

ServiceNow CEO Bill McDermott hailed AI as an “absolute requirement” for the survival of humanity at the supplier’s Knowledge 2025 customer and partner conference in Las Vegas. “AI is civilization’s ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced its first platform release of 2024, ...

GIDR.ai will showcase its platform and ServiceNow integration at the upcoming ServiceNow Knowledge 2025 event in Las Vegas, highlighting its commitment to driving AI-guided intelligence innovation and ...

Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work ServiceNow Knowledge 2023, the marquee showcase of how our latest innovations address complex ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading voice-enabling and cloud contact center solution for ServiceNow® today announced its gold-level sponsorship and participation in this year’s ...

Back in 2015, some eight years ago, I wrote that ServiceNow had an opportunity to become the cloud platform to beat - given its potential to break down organizational silos, tap into existing systems ...

As platform complexity accelerates with AI adoption and multi-instance sprawl, organizations turn to xtype for technical governance at scale COVINA, ...