In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

So, what would you do if a customer tried to return a skirt that was clearly worn, and then licked her finger to prove the ...

Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But the unique set of challenges that come with working in retail, ...

Eight in 10 retail associates are concerned about the lack of technology deployed to spot safety threats or criminal activity. Zebra Technologies Corporation, a digital solution provider enabling ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

NEW YORK--(BUSINESS WIRE)--Today, Bob Phibbs, The Retail Doctor, the world’s leading expert on brick-and-mortar retailers, announced a new partnership with Axonify, a leader in frontline employee ...

AI is already reshaping how store associates work, but success depends on more than adopting the latest technology.

COLUMBUS, Ohio, August 14, 2025--(BUSINESS WIRE)--Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service ...

LOWE'S DEPLOYS FIRST AT-SCALE AI ASSISTANT FOR RETAIL ASSOCIATES LOWE'S DEPLOYS FIRST AT-SCALE AI ASSISTANT FOR RETAIL ASSOCIATES PR Newswire CHARLOTTE, N.C., May 5, 2025 Mylow Companion enhances ...

“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...