Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Something to look forward to: Microsoft is making it easier than ever to repair Xbox consoles. Starting this month, the company is providing multiple repair options to accommodate all gamers – whether ...

A whimsical wordsmith at Game Rant, crafting pixelated odysseys from a lifelong love for gaming and a diet of 1UP mushrooms. The Xbox controller is a great piece of hardware that can also be paired ...

Whether you're extra careful with them or constantly slamming them on tables and couches in fits of gamer rage, even the best of the Xbox Series X|S controllers on the market are bound to break down ...

Is your Xbox Elite Controller suffering from a button that doesn't respond or physical damage that makes it unusable? Here's what to do to get it fixed.

For the thrifty Xbox gamers out there, a new development from Microsoft might come as a breath of fresh air. The tech giant has taken a significant step towards reducing e-waste and providing ...

Previously, you could only get in-person repairs at Microsoft retail stores. Previously, you could only get in-person repairs at Microsoft retail stores. is a senior reporter covering technology, ...