IT management experts say the time has come to define a new role within the IT department: Problem manager. “Even if you have full automated IT management, you still need a person that can comprehend ...

Problem-solving is a skill managers use every day in the workplace. Today's managers might face problems like allocating work fairly among staff or accomplishing business results with fewer resources.

The majority of current decision support systems (DSS) have concentrated on managing solutions rather than on managing the full range of problem-solving events. As a result, certain critical functions ...

A holistic, well-considered performance management process is key to fostering a motivated, high-performing team. A thoughtfully designed process supports employees’ growth, provides them (and their ...

Opinions expressed by Entrepreneur contributors are their own. When employees are under-performing, it’s easy to attach to them the blame for the problem. However, performance management is more ...