Optus has confirmed the departure of two senior executives, just weeks after its disastrous triple-0 outage.

The communications minister will demand answers from the CEO of the telco’s Singaporean owner about the network failure and plans to improve reliability.

Optus launches an independent review of last week's triple-0 failure, with chief executive Stephen Rue saying human error meant processes weren't followed during the outage.

MELBOURNE, Australia (AP) — Australia on Monday foreshadowed changes to the country's telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was ...

Triple Zero calls have surged 44 per cent in a decade. Carrier networks are failing, and bushfire season is here. Can Australians still trust the system?

Mark A Gregory has received funding from the Australian Research Council, the Australian Communications Consumer Action Network grants program and the auDA Foundation. He is a life member of the ...