The actions by Optus management in the hours following a series of failed attempts by its customers to call triple-0 raises questions about the telco's fitness to operate in Australia.

Rue tells the media that a fourth death has been confirmed in Western Australia. He reveals that two people had called Optus' customer service centres alerting them to an issue affecting triple-zero ...

Three people have died, including an eight-week-old baby, after a technical failure impacted hundreds of triple-0 calls on the Optus network.

FILE PHOTO: A woman uses her mobile phone as she walks past in front of an Optus shop in Sydney (Reuters) - Australia's number two telecommunications company, Optus, said on Saturday it was contacting ...

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In perhaps an unsurprising move, Optus CEO Kelly Bayer Rosmarin has resigned from her role following a service outage early this month that impacted millions in Australia. The announcement comes after ...

A quarter of Optus’ 10.7 million Australian mobile customers have considered leaving the network because of its handling of ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq:NICE) business, today announced that Optus Business has signed a strategic partnership with NICE inContact to deliver NICE inContact ...

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CANBERRA – Australia’s federal and state governments on Wednesday called for Optus to pay for replacing identification documents including passports and driver’s licenses to avoid identity fraud after ...