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Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Some state and local agencies are seeking to automate their data ...

In this blog, Everest Group’s Peter Bendor-Samuel and Richard Sear combine their perspectives from years of advising enterprises and analyzing emerging technologies. Together, they explore how ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

Intelligent automation is quickly becoming a game-changer for businesses looking to stay competitive in an increasingly digital landscape. From streamlining repetitive tasks to enhancing accuracy ...

According to Gartner, "Over 70% of customer experience leaders struggle to design projects that boost loyalty and deliver results." But the reality is that CX has been broken by design pitfalls that ...

At CES 2025, PRM, a pioneer in industrial automation and testing solutions, took center stage with its groundbreaking innovations. The spotlight is on PRIME, an industrial AI Agent that bridges the ...

Consumers are increasingly conscious of the environmental impact of their purchasing decisions. While cost and speed of delivery used to be the primary selling points of a product, there is a clear ...

Invoke Public Sector will provide federal agencies with intelligence automation as a service under a five-year Small Business Innovation Research program contract ...