But the big benefit of a self-install kit may be to the company’s bottom line, not to consumers.“There’s no shortage of customers,” he said. “There’s a shortage of capital to grow the firm to the size ...

Pacific Bell's parent company, SBC Communications, has started slashing the number of technicians assigned to install DSL lines, despite customer complaints that it often takes too long to obtain help ...

Upon ordering, and on completion of the successful line tests (see availability), a BT engineer will visit the exchange and attach your line to the DSLAM. For the standard DSL products, the engineer ...

I moved recently, leaving behind spotty 3mbps DSL for 15mbps cable internet. I'm only a few miles down the road, but telecommunications laws being what they are, that's all it took to get some decent ...

One generalization we can make about computing is that over time, most technology items become cheaper, while at the same time, they become faster. This is true of broadband in its most common forms.

Ron Nutter helps a user who wants to share his DSL connection between two computers. Can I use a hub to share a single DSL line between two computers or is it better to buy a router? How does the hub ...

WASHINGTON — Horror stories about airline delays are quickly being replaced with agonizing tales about installing high-speed Internet service, and some consumers are taking their complaints to court.

Going completely wireless is a strong temptation these days. Unfortunately, if you want DSL in the US, you still need local phone service. Now, one of the Baby Bells is going to let its customers cut ...