First, it’s helpful to provide the definition of a strategic plan. A strategic plan is a guiding, visionary document highlighting the specific goals and actions that differentiate an organization and ...

I recently had the privilege to present at a customer experience conference where I emphasized the profound impact an intentional investment in employee experience can have on a company's growth ...

As businesses continue to operate at lightning speed to maintain a competitive advantage in the marketplace, it is important that all areas of the business are aligned and moving in the same direction ...

From a project manager’s perspective, a strong plan is vital to maintain communication with stakeholders across all levels of an organization. While communication may seem to be a fairly light lift in ...

CISOs should take the lead to develop a post-cyberattack communications plan that accurately informs stakeholders and instills confidence in their organizations' response. Responses to recent cyber ...