Cisco Systems Inc. is enhancing its CRM (customer relationship management) software with small and medium-sized businesses in mind, integrating it with an improved version of Microsoft Corp.’s ...
Microsoft presented its latest customer relationship management (CRM) product, Dynamics CRM 4.0, this week. At a well-attended event this morning in Huntington Beach, Calif., Microsoft focused not on ...
Cisco Systems and Salesforce.com announced the availability of Cisco Unified CallConnector for Salesforce.com, an integrated communications and CRM system intended for SMBs, remote workers, and branch ...
Salesforce.com continues to carve its user base — and prospective user base — into finer and finer niches, which it then targets with new products. The rollout of the Cisco Unified CallConnector for ...
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