A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

I recently set out on a journey to design what an ideal chatbot conversation should feel like. That made me pause and ask a bigger question — what makes a natural conversation in the first place? To ...

Google’s ad network has begun showing advertising within the flow of conversations with chatbots — part of Alphabet Inc.’s efforts to keep its edge in digital advertising as generative artificial ...