The internet age has reshaped how we process tragedy, exemplified by the evolution of 9/11 jokes from early forums to modern ...

Purveyors of disinformation are targeting Americans with tactics pioneered by the populist authoritarian Rodrigo Duterte.

Here's how influencers, monetized accounts and algorithms helped propel false claims about Haitian migrants eating pets in ...

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for ...

Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or ...

Kuipers argues that while the nature of most disaster jokes hasn't changed, the difference is that 9/11 happened to occur ...

Bruce Zuchowski's recent Facebook post has left residents feeling threatened and scared. This is unacceptable for a leader ...

On CNN Wednesday morning, Jason Miller, a senior adviser to the campaign, told Kasie Hunt that Trump “has already said that ...

Lighthouse Works is proud to have helped develop the EquiVista app, which promises to make call center jobs more accessible ...

The GOP nominee has made dubious claims about U.S. oil output, pipelines and Vice President Kamala Harris' plans for fracking ...

Donald Trump referenced a Kamala Harris meme during the second presidential debate in the 2024 election. Taking place at the National Constitution Center in Philadelphia, Trump and Harris met in ...

Kamala Harris used her time strategically throughout the debate, both when she spoke and during moments when Donald Trump had the floor ...